Pharmaceutical Licensing Application Specialist (Puerto Rico)

LighthouseAI, a Pharma Solutions Company; Guaynabo (PR); On-site; USD 45,000 - 55,000; Full time

Job summary

LighthouseAI, a Pharma Solutions Company, is seeking a Pharmaceutical Licensing Application Specialist for the Guaynabo, Puerto Rico site. The role supports the State Licensing department, drafts online and hard copy applications, reviews for accuracy, and maintains records to ensure timely and compliant submissions.

The ideal candidate has at least one year in regulatory affairs or licensing, proficiency with licensing portals, strong English communication, and solid Microsoft Office skills.

Qualifications

• Minimum of one (1) year of experience in regulatory affairs, licensing, or a related administrative field.
• Demonstrated experience with regulatory data entry, application processing, or compliance documentation.
• Familiarity with state or federal regulatory bodies (Boards of Pharmacy, DEA, FDA) is a plus.

Responsibilities

• Draft online and hard copy state pharmaceutical applications.
• Review signed applications for accuracy and completeness.
• Address deficiencies highlighted by the Board on behalf of customer.
• Update internal database to reflect application progression.
• Maintain document repository of customer supporting documents, applications and deficiency correspondence.
• Administrative work (basic Microsoft Word skills required).
• Perform customer service and support the State Licensing department on day-to-day duties.

Skills

Regulatory affairs

Documentation accuracy

English communication

Microsoft Office

CRM/ Licensing portals

Independent work

Job description

Pharmaceutical Licensing Application Specialist (Puerto Rico)

About LighthouseAI
LighthouseAI provides pharmaceutical state licensing software and services to pharmaceutical manufacturers, wholesale distributors, logistics companies, and pharmacies. The LighthouseAI product suite includes LighthouseAI Intelligence®, which uses artificial intelligence to automate compliance requirement research, and LighthouseAI Management® which enables maintenance. LighthouseAI creates a stress-free and streamlined state licensing experience with support from our expert industry veterans and professional solutions.

Essential Duties and Responsibilities:

• Perform customer service and support the State Licensing department on day-to-day duties:
• Draft online and hard copy state pharmaceutical applications;
• Review signed applications for accuracy and completion;
• Review outgoing and incoming physical mail (electronically if working remote);
• Address deficiencies highlighted by the Board on behalf of customer;
• Update internal database to reflect application progression;
• Maintain document repository of customer supporting documents, applications and deficiency correspondence;
• Administrative work (basic Microsoft Word skills required);
• Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company and/or its customers.

Work Experience Qualification:

• Minimum of one (1) year of experience in regulatory affairs, licensing, or a related administrative field, preferably in the pharmaceutical, healthcare, or life sciences industries.
• Demonstrated experience with regulatory data entry, application processing, or compliance documentation.
• Familiarity with state or federal regulatory bodies, such as Boards of Pharmacy, DEA, or FDA, is a plus.
• Experience working in a high-volume, deadline-driven environment with a strong attention to detail.
• Prior experience using document management systems, customer relationship management (CRM) software, or licensing portals is preferred.

Other Qualifications:

• Proficient in English communication, both verbal and written, with the ability to craft professional emails and produce clear, well-structured documentation.
• Ability to interpret regulatory instructions and requirements and translate them into accurate application materials.
• Proficient in Microsoft Office Suite (especially Word, Excel, and Outlook); experience with PDF editing tools is a plus.
• Capable of handling sensitive or confidential information with discretion.
• Highly organized with the ability to prioritize and manage multiple tasks simultaneously.
• Self-motivated, adaptable, and comfortable working independently or collaboratively in a remote or hybrid environment.
• Demonstrated problem-solving ability and a proactive approach to addressing application deficiencies or process delays.

Compensation: $ 50,000 annual salary

Location: This position is on-site in Guaynabo, Puerto Rico

Working Hours: Monday - Friday 8am - 4:30pm ET