Pharma Print & Promotions Production Lead

HH Global Group; Lexington (MA); On-site; USD 80,000 - 90,000; Full time

Job summary

HH Global Group is seeking a dynamic Print and Promotional items Project Manager to lead procurement and end-to-end project delivery for a pharmaceutical client, ensuring compliance with industry standards.

The role focuses on strong client relationship management, supplier engagement, and managing multiple projects onsite at client locations, coordinating cross-functional teams to meet timelines, budgets, and quality expectations.

Qualifications

• 5-8 years of experience in print project management.
• Pharmaceutical, healthcare, life sciences, or regulated industry experience.
• Knowledge of pharmaceutical marketing and approval workflows.
• Print production and procurement expertise; branded merchandise sourcing and management.
• Vendor and supplier negotiation.
• Campaign execution and project management.
• Budget management and cost control.
• Experience with procurement, inventory, and workflow management systems.

Responsibilities

• Serve as the primary point of contact for a leading pharmaceutical client supporting deliverables for their Marketing, Operations, and Brand teams.
• Build strong client relationships through proactive communication and consultative support.
• Working onsite at client location to attend regular planning meetings and project status updates collaborating with cross-functional teams including creative, content, regulatory, suppliers and logistics.
• Oversee specification development, proofing processes, and final production approval; lead multiple concurrent projects from brief through delivery.
• Manage end-to-end production of commercial print materials, patient support materials, promotional literature, and event collateral.
• Provide strategic recommendations on production methods, materials, timelines, and cost optimization.
• Manage expectations and ensure alignment of priorities, deliverables, and budgets.
• Implements and uses management information systems.
• Source and evaluate suppliers based on quality, capability, capacity, lead time, sustainability, and cost.
• Obtain competitive quotations and negotiate pricing to achieve targeted savings.
• Develop production schedules and ensure all projects are delivered on time and within budget.
• Ensure all products meet pharmaceutical compliance guidelines and brand standards.
• Identify innovative and sustainable solutions aligned with client objectives.
• Work closely with client warehouse, coordinate inventory planning, and replenishment meetings.
• Oversee inventory levels for printed materials and promotional merchandise.
• Minimize waste through inventory optimization and lifecycle management.
• Resolves customer complaints; Ensures results of the customer satisfaction surveys are acted upon where necessary.
• Ensures best practice in conjunction with wider operations group.
• Ensures best practice procedures are followed and documentation complete.
• Develops a good understanding of the client’s business and industry sector.
• Demonstrates an understanding of the technological direction of the industry and how these advances will benefit the client.
• Identifies and develops business opportunities in line with the business plan.

Skills

Print project management

Client relationship management

Stakeholder management

Budget management

Vendor negotiation

Production scheduling

Inventory planning

Quality compliance

Tools

Management information systems

Job description

HH Global Group is seeking a dynamic Print and Promotional items Project Manager to lead procurement and end-to-end project delivery for a pharmaceutical client, ensuring compliance with industry standards.

The role focuses on strong client relationship management, supplier engagement, and managing multiple projects onsite at client locations, coordinating cross-functional teams to meet timelines, budgets, and quality expectations.