Pharma IT Desktop Support Specialist
JC Automation, Corp.
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Descripción de la vacante
JC Automation Corp. (JCA) seeks a Desktop Support Specialist to provide Level 1–2 IT support in a regulated pharmaceutical manufacturing environment. You will troubleshoot hardware, software, and network issues while ensuring GMP and data integrity compliance.
Required: Associate's or Bachelor's in IT/CS/CE, 2–4 years of desktop support, Windows 10/11, Microsoft 365, Active Directory, and basic networking. English and Spanish bilingual abilities are a plus; on-site support in GMP facilities is
Formación
- Associate's or Bachelor's degree in IT/CS/CE or related technical discipline.
- 2–4 years of Desktop Support/Help Desk experience.
- Experience troubleshooting Windows-based computers and enterprise apps.
- Experience in corporate or regulated manufacturing environments preferred.
Responsabilidades
- Provide Level 1 and Level 2 desktop support for hardware and software.
- Install, configure, and maintain Windows OS and Microsoft 365 applications.
- Diagnose and resolve hardware, software, network, and access issues.
- Manage user accounts with Active Directory and Entra ID.
Conocimientos
Educación
Herramientas
Descripción del empleo
JC Automation Corp. (JCA) seeks a Desktop Support Specialist to provide Level 1–2 IT support in a regulated pharmaceutical manufacturing environment. You will troubleshoot hardware, software, and network issues while ensuring GMP and data integrity compliance.
Required: Associate's or Bachelor's in IT/CS/CE, 2–4 years of desktop support, Windows 10/11, Microsoft 365, Active Directory, and basic networking. English and Spanish bilingual abilities are a plus; on-site support in GMP facilities is
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