Pharma Digital Account Supervisor - Growth & Strategy

Avalere Health Group; New York (NY); Remote; USD 100,000 - 115,000; Full time

Benefits offered by this job

401K and employer match

Life insurance

Disability coverage

Health, dental, vision plans

Hybrid and remote work options

20 vacation days + well-being day

Public holidays observed

Employee assistance program

Job summary

Avalere Health is seeking an Account Supervisor to lead client service efforts for digital brand initiatives, focusing on websites and omni-channel strategies. You will build relationships with key clients, translate business goals into actionable plans, and deliver innovative solutions that differentiate our clients in a competitive market.

The role requires 5+ years in agency client management, pharmaceutical marketing experience, and strong cross-functional collaboration.

Qualifications

• 5+ years managing client relationships in an agency setting with a focus on digital tactics for websites.
• Pharmaceutical marketing experience is required.
• Ability to collaborate across functions and project teams in a dynamic environment.
• Experience in managing pharma brand launches in rare disease is preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Manage a digital brand focused on websites and omni-channel tactics.
• Build and sustain relationships with key clients based on business goals.
• Provide confident counsel on client inquiries and understand Avalere Health capabilities.
• Develop knowledge of client market trends and stakeholders.
• Communicate brand objectives clearly to agency teams.
• Prepare detailed project briefs and SOWs with SME input.
• Monitor revenue, budget, and scope with leadership; adjust estimates as needed.
• Mentor junior team members and lead tactical meetings.

Skills

Client relationships

Digital brand management

Omni-channel tactics

Cross-functional collaboration

Pharmaceutical marketing

Verbal & written communication

Tools

Veeva

MRC submissions

Job description

Avalere Health is seeking an Account Supervisor to lead client service efforts for digital brand initiatives, focusing on websites and omni-channel strategies. You will build relationships with key clients, translate business goals into actionable plans, and deliver innovative solutions that differentiate our clients in a competitive market.

The role requires 5+ years in agency client management, pharmaceutical marketing experience, and strong cross-functional collaboration.