Pharma CSR (Spanish) - Call Center Expert

Pioneer Data Systems, Inc; Collegeville (PA); On-site; USD 40,000 - 55,000; Full time

Job summary

Pioneer Data Systems, Inc is seeking a Customer Service Representative (Spanish) for a 4-month contract in Collegeville, PA. This role involves managing orders and inquiries for pharmaceutical clients, with a focus on high-quality customer interaction.

The ideal candidate should be proficient in Spanish and experienced with SAP transactions, ensuring timely resolution of customer issues and maintaining high service quality standards.

Qualifications

• Proficient in Spanish for customer interactions.
• Experience with SAP for order management.
• Ability to handle customer inquiries with professionalism.

Responsibilities

• Serve as the primary contact for customer calls.
• Process orders and manage sales order transactions.
• Resolve issues and expedite customer inquiries.
• Maintain quality monitoring standards in service.

Skills

Bilingual (Spanish)

SAP transactions

Customer service

Problem-solving

Communication skills

Job description

Pioneer Data Systems, Inc is seeking a Customer Service Representative (Spanish) for a 4-month contract in Collegeville, PA. This role involves managing orders and inquiries for pharmaceutical clients, with a focus on high-quality customer interaction.

The ideal candidate should be proficient in Spanish and experienced with SAP transactions, ensuring timely resolution of customer issues and maintaining high service quality standards.