Pharma Commercial CRM BA — Salesforce Life Sciences
Slipstream Life Sciences
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Benefits offered by this job
Job summary
Slipstream Life Sciences is seeking a Commercial CRM Business Analyst to join our Salesforce practice and drive pre-sales and delivery for Agentforce Life Sciences Cloud opportunities. This is a functional BA role focused on requirements, process design, and stakeholder communication with Architects and developers.
The ideal candidate will have hands-on experience with pharma CRM platforms (Veeva or Salesforce Life Sciences Cloud) and a practical understanding of how field and home office teams
Qualifications
- 5+ years of experience supporting commercial CRM for pharma or biotech
- Understanding of pharma commercial operations and field/home office personas
- Functional BA: requirements gathering, process documentation, user story writing, UAT support
- Strong verbal and written communication; ability to lead client conversations
- Experience working with Solution Architects and developers on system design
- U.S. based; authorized to work in the United States
- Comfortable in remote, client-facing consulting with travel as needed
Responsibilities
- Lead discovery and requirements sessions with client stakeholders across commercial functions (Sales, MSL, KAM, Payer/Market Access, FRM, and related personas)
- Translate business requirements into user stories, process flows, and functional design documentation for Architects and developers
- Serve as the day-to-day functional lead on client engagements, running working sessions and aligning business and technical teams
- Partner with Solution Architects to validate designs reflect real workflows and adoption considerations
- Support pre-sales activities, including scoping calls, discovery workshops, and effort estimation for Agentforce Life Sciences Cloud
- Author and facilitate UAT scripts, test scenarios, and training materials
- Document current-state and future-state process maps for territory management, call planning, account/customer 360, and related workflows
- Identify where Agentforce can be applied to commercial workflows and translate into requirements
- Communicate clearly with client stakeholders from field end users to commercial operations leadership
- Collaborate with project managers to manage scope, timeline, and change requests
Skills
Tools
Job description
Slipstream Life Sciences is seeking a Commercial CRM Business Analyst to join our Salesforce practice and drive pre-sales and delivery for Agentforce Life Sciences Cloud opportunities. This is a functional BA role focused on requirements, process design, and stakeholder communication with Architects and developers.
The ideal candidate will have hands-on experience with pharma CRM platforms (Veeva or Salesforce Life Sciences Cloud) and a practical understanding of how field and home office teams
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