Pharma Client Ops Lead — AI-Driven Scale & Delivery

Storm3; New York (NY); On-site; USD 100,000 - 150,000; Full time

Job summary

Storm3 in New York is seeking a leader to own and build the operational engine behind client delivery in pharma marketing. You will work across multiple teams to transform high-touch services into scalable systems.

The ideal candidate will have 7-12 years of experience in pharma marketing or agency operations, along with a strong background in building operational systems. Join this rapidly growing company at the forefront of AI commercialization.

Qualifications

• 7–12 years of experience in pharma marketing or agency operations.
• Experience in building operational systems at scale.
• Managed teams and/or pharmaceutical accounts worth over $1M.

Responsibilities

• Own and build the operational engine behind client delivery.
• Standardize workflows across creative, medical, and commercial teams.
• Drive a tight product + ops feedback loop using data.

Skills

Pharma marketing / agency operations

Operational systems building

Team management

Quantitative analytics

Problem-solving

Job description

Storm3 in New York is seeking a leader to own and build the operational engine behind client delivery in pharma marketing. You will work across multiple teams to transform high-touch services into scalable systems.

The ideal candidate will have 7-12 years of experience in pharma marketing or agency operations, along with a strong background in building operational systems. Join this rapidly growing company at the forefront of AI commercialization.