Pfs Mail Clerk (1165)

Memorial Health; Springfield (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Memorial Home Services seeks a mail operations clerk to handle inbound/outbound mail, sorting, batching, and delivery coordination. This role supports HIPAA compliance and requires basic math, attention to detail, and ability to lift up to 25 pounds.

You will work with internal teams and external mail service providers, maintain mail slots, track mail volumes, and perform related duties as needed. Proficiency with Word/Excel is preferred; candidate should stand during shifts, multitask across

Qualifications

• High school diploma or equivalent is required.
• Associate degree or post secondary education is preferred.
• HIPAA privacy regulations knowledge preferred.

Responsibilities

• Receives and sorts mail; batches, bundles, routes, and delivers mail.
• Coordinates with external mail service providers for services.
• Maintains PFS mail slots and ensures postage supplies.
• Tracks mail volume and compiles written results for management.
• Processes assigned folders per departmental procedures.
• Reviews HIPAA Authorization Requests for MMC compliance.
• Logs and processes requests, communicates denials with reasons.
• Serves as back-up for other units during peak times.
• Performs other related work as required.

Skills

HIPAA knowledge

Basic writing

Basic math skills

Lift up to 25 pounds

Stand for long periods

Multitask effectively

MS Word proficiency

MS Excel proficiency

Basic computer skills

Education

High school diploma or equivalent

Associate degree or post secondary education preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Education:

• Graduation from high school, or the equivalent required. Associate degree or post secondary education preferred.

Experience:

• Previous experience with mail operations, including familiarity with the United States Postal Service (and other such delivery service providers), postal regulations, and mail center equipment is highly preferred.

Other Knowledge/Skills/Abilities:

• Knowledge of HIPAA Privacy Regulations preferred.
• Possesses basic writing and math skills, including the ability to perform simple calculations using a calculator.
• Possesses the ability to regularly lift, push, and pull up to 25 pounds.
• Ability to stand for prolonged periods throughout the work shift.
• Demonstrates the ability to multi-task autonomously while working on multiple responsibilities simultaneously.
• Basic working knowledge of personal computers and their associated software, such as word processing and spreadsheet applications is required. Experience with Microsoft products Word and Excel is highly preferred.

• Receives requests for bulk mailings; determines best mailing and delivery methods to achieve desired results.

• Receives and sorts incoming, outgoing, and interdepartmental mail. Batches, bundles, routes, and/or delivers mail, providing special attention and handling to urgent mail, packages, and other specialty items.

• Works closely with external mail services firms for the coordination of services or to resolve inquiries.

• Develops and maintains PFS mail slots and ensures postage/mailing supplies, such as express mail envelopes and bills of lading, are available.

• Tracks department mail volume activity and compiles written results for management.

• Process's assigned folders according to departmental procedures.

• Reviews Subpoena &/or HIPAA Authorization Requests and validates forms are completed in accordance with MMC requirements.

• Logs incoming Subpoena and/or HIPAA Authorization Requests. Processes approved requests and delivers by fax or USPS Mail to requestor. Processes denied requests notifying requestor with reason for denial.

• Serves as a back-up for other areas within the unit or department, especially during times of special needs or staff absences.

• Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.