PetHotel Experience Lead: Elevate Pet Care

PetSmart Store Support Group, Inc.; Boise (ID); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart Store Support Group, Inc. is looking for a Pets Hotel Supervisor in Boise, Idaho, to provide exceptional care to pets while overseeing hotel operations and leading a team of associates. The role includes responsibilities like maintaining a safe environment, ensuring cleanliness, and managing pet healthcare.

Qualified candidates should have at least 2 years of supervisory experience in retail, along with excellent communication and organizational skills. Full-time availability with flexibility for various shifts is required.

Qualifications

• 2+ years of retail supervisory experience in a customer-focused environment.
• Full-time availability required, with flexibility for evenings, weekends, and holidays.
• Strong written and verbal communication skills.

Responsibilities

• Facilitates the associate experience and supports associate development.
• Responsible for pet healthcare and facility cleanliness within the hotel.
• Ensures reservations for pet boarding and doggie day camp comply with established policies.

Skills

Leadership experience

Communication skills

Organizational skills

Customer service focus

Flexibility in schedule

Education

2+ years of retail supervisory experience

Tools

Computer applications proficiency

Job description

PetSmart Store Support Group, Inc. is looking for a Pets Hotel Supervisor in Boise, Idaho, to provide exceptional care to pets while overseeing hotel operations and leading a team of associates. The role includes responsibilities like maintaining a safe environment, ensuring cleanliness, and managing pet healthcare.

Qualified candidates should have at least 2 years of supervisory experience in retail, along with excellent communication and organizational skills. Full-time availability with flexibility for various shifts is required.