Pet Hotel Experience Lead: Elevate Care & Team

PetSmart Store Support Group, Inc.; Suwanee (GA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

A leading pet care organization is seeking a Pets Hotel Supervisor to oversee operations and ensure exceptional service to pet parents and their pets. This role involves facilitating associate development, managing pet healthcare, and ensuring a safe and organized environment. Candidates should have supervisory experience in retail, strong communication skills, and flexibility to work evenings and weekends. Join us to make a meaningful impact every day, while enjoying a host of attractive benefits.

Qualifications

• 2+ years of retail supervisory experience in a customer-focused environment.
• Leadership experience preferred.
• Strong written and verbal communication skills.

Responsibilities

• Facilitates the associate experience and supports associate development.
• Responsible for the pet parent experience and outcomes.
• Ensures routine maintenance is performed on all equipment in the PetsHotel.

Skills

Retail supervisory experience

Leadership

Communication

Organizational skills

Computer proficiency

Job description

A leading pet care organization is seeking a Pets Hotel Supervisor to oversee operations and ensure exceptional service to pet parents and their pets. This role involves facilitating associate development, managing pet healthcare, and ensuring a safe and organized environment. Candidates should have supervisory experience in retail, strong communication skills, and flexibility to work evenings and weekends. Join us to make a meaningful impact every day, while enjoying a host of attractive benefits.