Pet Hotel Experience Leader

PetSmart; Boise (ID); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart is seeking a PetsHotel Experience Lead (Hotel Supervisor) in Boise, Idaho. This role provides exceptional service to pet parents while ensuring a safe and welcoming environment for pets. Responsibilities include leading associates, maintaining hotel operations, and addressing pet parent concerns.

The ideal candidate has 2+ years of supervisory experience and strong communication skills. Full-time availability is required with flexibility for various shifts. Join us to promote our vision, mission, and values.

Qualifications

• 2+ years of retail supervisory experience in a customer-focused environment.
• Full-time availability required, flexibility in schedule.
• Strong written and verbal communication skills.

Responsibilities

• Facilitates the associate experience and supports their development.
• Responsible for the pet parent experience and outcomes.
• Maintains total store cleanliness standards.

Skills

Leadership experience

Strong communication skills

Organizational skills

Customer-focused service

Proficiency in computer applications

Education

2+ years of retail supervisory experience

Job description

PetSmart is seeking a PetsHotel Experience Lead (Hotel Supervisor) in Boise, Idaho. This role provides exceptional service to pet parents while ensuring a safe and welcoming environment for pets. Responsibilities include leading associates, maintaining hotel operations, and addressing pet parent concerns.

The ideal candidate has 2+ years of supervisory experience and strong communication skills. Full-time availability is required with flexibility for various shifts. Join us to promote our vision, mission, and values.