Pet Hotel Experience Leader

PetSmart Store Support Group, Inc.; Manchester (MO); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart Store Support Group, Inc. is looking for a Pets Hotel Lead to provide exceptional service and ensure the well-being of pets in our care. This role involves direct supervision of associates, overseeing daily operations of the Pets Hotel, and ensuring a clean, welcoming environment for pets.

The ideal candidate will have 2+ years of retail supervisory experience and strong leadership skills. The position requires flexibility to work evenings, weekends, and holidays, with a focus on maintaining the highest standards of care for pets.

Qualifications

• 2+ years of retail supervisory experience in a customer-focused environment.
• Full-time availability required, flexibility in schedule.
• Proficiency in computer applications and strong communication skills.

Responsibilities

• Provide exceptional service to pet parents and supervise associates.
• Ensure proper healthcare and facility cleanliness.
• Oversee pet check-in and check-out processes.

Skills

Retail supervisory experience

Leadership

Verbal communication

Organizational skills

Tools

Computer applications

Job description

PetSmart Store Support Group, Inc. is looking for a Pets Hotel Lead to provide exceptional service and ensure the well-being of pets in our care. This role involves direct supervision of associates, overseeing daily operations of the Pets Hotel, and ensuring a clean, welcoming environment for pets.

The ideal candidate will have 2+ years of retail supervisory experience and strong leadership skills. The position requires flexibility to work evenings, weekends, and holidays, with a focus on maintaining the highest standards of care for pets.