Pet Wellness Receptionist & Care Coordinator

Memorial Veterinary Clinic; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Employee Assistance Program (EAP)

401k retirement options

Life Insurance

Disability coverage

Discounted veterinary care

Teladoc 24/7 access

Job summary

Memorial Veterinary Clinic in Houston, TX is seeking a friendly receptionist to join a full-service small animal practice. You will manage the front desk, greet clients, schedule appointments, and handle payments while delivering compassionate care.

We value teamwork, excellent communication, and a love for animals. Experience with veterinary software is preferred, and some weekends/holidays may be required as part of a flexible schedule.

Qualifications

• Customer-focused service with a love for animals.
• Excellent communication skills for stressful situations.
• Strong organizational and multitasking abilities in a fast-paced setting.
• Collaborative, team-first attitude with ability to work independently.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a welcoming attitude.
• Ensure Seamless Care Coordination: maintain records, manage appointments, and process payments.
• Educate clients on preventative care and hospital services to support pet health.
• Provide a compassionate, calming presence and treat each pet like your own.

Skills

Customer service

Communication

Organizational skills

Team player

Veterinary software experience

Flexibility weekends/holidays

Tools

Veterinary software

Job description

Memorial Veterinary Clinic in Houston, TX is seeking a friendly receptionist to join a full-service small animal practice. You will manage the front desk, greet clients, schedule appointments, and handle payments while delivering compassionate care.

We value teamwork, excellent communication, and a love for animals. Experience with veterinary software is preferred, and some weekends/holidays may be required as part of a flexible schedule.