Pet Store Team Leader — Sales & Service

Pet-Supermarket; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Pet-Supermarket in Charlotte, NC seeks an Assistant Store Manager to partner with the Store Manager in coaching the team to deliver an excellent shopping experience for customers and their pets. You will communicate and uphold our vision, values, and priorities while ensuring pet well‑being and adherence to standards to meet sales goals.

You will lead in sales initiatives, staff development, and operations, driving a safe, clean store where routine coaching, hiring support, and community

Qualifications

• Minimum 2 years in a retail management role.
• Enjoy working with and around animals.
• College degree an asset.

Responsibilities

• Assist in driving sales, service, and customer experience initiatives in store to achieve sales, KPIs and other store performance goals.
• Coach and develop store team to meet sales goals and deliver exceptional customer service.
• Maintain brand standards and operational excellence across store operations.

Skills

Customer Focus

Motivating Others

Drive for Results

Listening

Time Management

Delegation

Team Building

Education

College degree

Job description

Pet-Supermarket in Charlotte, NC seeks an Assistant Store Manager to partner with the Store Manager in coaching the team to deliver an excellent shopping experience for customers and their pets. You will communicate and uphold our vision, values, and priorities while ensuring pet well‑being and adherence to standards to meet sales goals.

You will lead in sales initiatives, staff development, and operations, driving a safe, clean store where routine coaching, hiring support, and community