Assistant Store Leader: Grow Teams, Elevate Performance

Pet Supplies Plus; Belmont (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Pet Supplies Plus in Belmont, NC seeks an Assistant Store Team Leader to partner with the Store Team Leader in daily store operations and team development. This locally owned store focuses on delivering a neighborly experience for pets and their people.

The role builds on experience from Department Managers and Shift Supervisors to drive store performance, staffing, and development of other leaders, while maintaining high standards across merchandising, inventory, and customer service.

Qualifications

• Previous retail leadership experience preferred (2+ years)
• Strong leadership, communication, organization, and problem-solving skills
• Ability to coach and develop leaders and team members
• Ability to analyze store performance and identify opportunities for improvement
• Basic computer skills and ability to learn company systems

Responsibilities

• Partner with Store Team Leader in day-to-day store leadership and operation
• Provide direction to Department Managers, Shift Supervisors, and team members
• Coach and develop store leaders and staff, reinforcing accountability
• Assist with recruiting, interviewing, onboarding, training, and staffing
• Support a positive work environment promoting engagement, accountability and retention
• Review performance and identify opportunities to improve sales and operational execution
• Ensure merchandising, inventory control, animal care, cleanliness, safety and security standards
• Execute daily stocking, promotions, price changes and truck processing
• Resolve escalated neighbor, team member and operational concerns
• Support local marketing, community involvement and store events
• Assume responsibility for store operations in Store Team Leader’s absence
• Perform other duties as needed

Skills

Retail leadership

Coaching

Communication

Problem-solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Pet Supplies Plus in Belmont, NC seeks an Assistant Store Team Leader to partner with the Store Team Leader in daily store operations and team development. This locally owned store focuses on delivering a neighborly experience for pets and their people.

The role builds on experience from Department Managers and Shift Supervisors to drive store performance, staffing, and development of other leaders, while maintaining high standards across merchandising, inventory, and customer service.