Pet Store Supervisor — Customer Experience & Team Lead

Paylocity; Woodbury (MN); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Health insurance

HSA / FSA

Life insurance

Disability insurance

Pet insurance discounts

PTO

Parental leave

401(k) match

EAP

Employee discounts

Bonus program

Growth opportunities

Job summary

Paylocity is seeking a dedicated Supervisor to deliver exceptional guest experiences, assist in store operations, and lead front-end activities with a focus on pet health and product knowledge.

The role requires flexible availability including evenings and weekends, a passion for pets, and prior supervisory or retail sales experience. Health, retirement, and growth opportunities are included.

Qualifications

• Must be 18 years or older.
• Passion for extraordinary customer service and the well-being of pets.
• Professional retail sales experience preferred.
• Professional supervisory experience preferred.
• Willingness to be educated about the products and services offered.
• Demonstrated ability to meet sales targets.
• Excellent communication skills—both verbal and written.
• Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
• Time management and organizational skills.

Responsibilities

• Provide guests with an exceptional experience.
• Assist the Store Manager in overall management of store operations.
• Share product knowledge and suggestions to fit customer needs and promote pet health.
• Perform front end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.
• Organize and maintain a clean store front and stock room.
• Assist with other projects as needed including markdowns, re-tickets, labeling products, and special store events.
• All other assigned duties from the Store Manager and/or any member of the Retail Management Team.

Skills

Customer service

Supervisory

Sales targets

Communication

Time management

Flexible schedule

Job description

Paylocity is seeking a dedicated Supervisor to deliver exceptional guest experiences, assist in store operations, and lead front-end activities with a focus on pet health and product knowledge.

The role requires flexible availability including evenings and weekends, a passion for pets, and prior supervisory or retail sales experience. Health, retirement, and growth opportunities are included.