Pet Store Manager — Lead Team, Drive Growth, Earn Tips

Hollywood Feed; Mason (OH); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Tips

Employee discounts

Job summary

Hollywood Feed is seeking a Store Manager in Mason to oversee a busy retail location, lead a team, and engage with the local community. You will drive sales, manage schedules, train staff, and ensure exceptional customer service while upholding company policies and safety standards.

The role requires 45+ hours weekly, in-store leadership, and hands-on supervision of daily operations, including inventory and performance evaluations. Competitive wages reflect experience.

Qualifications

• Commitment to animals and their owners is vital at Hollywood Feed.
• Proficient in Microsoft Office Suite or related software.
• Organized with attention to detail.
• Works well under pressure and deadlines; ability to multitask.
• Strong leadership and management skills with ability to motivate employees.
• Ability to develop and maintain budgets.
• Thorough understanding of company policies and practices.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point-of-sale system.
• Valid driver's license with at least 2 years' driving experience.

Responsibilities

• Oversee the retail location, employees and community engagement to enhance business performance and customer satisfaction.
• Interview, hire, and train employees; manage schedules and workloads.
• Direct daily tasks and responsibilities of team members; conduct evaluations and disciplinary actions as needed.
• Close the store 3 nights per week with one Saturday off per month; attend store manager meetings in person.
• Safely operate company vehicles and deliver Same Day Delivery orders following safety standards.
• Maintain inventory and ensure accurate POS processing and reporting.

Skills

Strong leadership

Budgeting & cost control

Microsoft Office

Verbal communication

Customer service

Multitasking

Education

High School Diploma or equivalent

Tools

POS system

Microsoft Office Suite

Job description

Hollywood Feed is seeking a Store Manager in Mason to oversee a busy retail location, lead a team, and engage with the local community. You will drive sales, manage schedules, train staff, and ensure exceptional customer service while upholding company policies and safety standards.

The role requires 45+ hours weekly, in-store leadership, and hands-on supervision of daily operations, including inventory and performance evaluations. Competitive wages reflect experience.