Pet Store Manager — Lead Sales, Service & Ops

Pet-Supermarket; Boca Raton (FL); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Pet Supermarket in Boca Raton, FL is seeking a Store Manager to lead all aspects of store operations, sales, and customer experience. You will implement company programs, develop the team, and ensure adherence to standards to reach and exceed goals.

Reporting to the District Manager, you will foster a service and selling culture, manage expenses, inventory, and risk while building community relationships and protecting assets.

Formación

• Minimum 3-5 years in a retail manager role.
• Experience in managing store operations and staff.
• Interest in working with animals.
• College degree an asset.

Responsabilidades

• Lead sales, service, and customer experience initiatives to hit KPIs and store goals.
• Communicate vision, values, and priorities to the team.
• Accountable for financial reporting and operational metrics for the location.
• Maintain safe, clean store environment and protect assets.
• Coach, develop, and performance-manage staff; conduct appraisals.

Conocimientos

Customer service

Team leadership

Sales leadership

Operations management

People development

Educación

College degree (asset)

Descripción del empleo

Pet Supermarket in Boca Raton, FL is seeking a Store Manager to lead all aspects of store operations, sales, and customer experience. You will implement company programs, develop the team, and ensure adherence to standards to reach and exceed goals.

Reporting to the District Manager, you will foster a service and selling culture, manage expenses, inventory, and risk while building community relationships and protecting assets.