Pet Store Assistant Manager: Lead Teams & Guest Experience

Pet-Supermarket; Tampa (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Pet-Supermarket in Tampa, FL is seeking an Assistant Store Manager to partner with the Store Manager and coach the team to deliver an excellent shopping experience for customers and their pets.

The role emphasizes communicating our vision, enforcing policies, driving sales, maintaining a safe, clean store, and ensuring high standards of animal welfare while meeting store goals. A hands-on leader who develops staff and manages operations will thrive.

Qualifications

• Minimum 2 years in a retail management role.
• Enjoy working with and around animals.
• College degree an asset.

Responsibilities

• Assist in driving sales, service, and customer experience initiatives in store to achieve sales, KPIs and other store performance goals.
• Mentor and coach store team to deliver exceptional customer service and animal care.
• Ensure Brand Standards and operational excellence are maintained and budgets followed.
• Manage inventory and assist in scheduling to meet customer needs.
• Support talent development, hiring, onboarding, and training of associates.
• Plan community events and partnerships with rescue agencies.

Skills

Retail management

Customer service

Leadership

Communication

Education

College degree (asset)

Job description

Pet-Supermarket in Tampa, FL is seeking an Assistant Store Manager to partner with the Store Manager and coach the team to deliver an excellent shopping experience for customers and their pets.

The role emphasizes communicating our vision, enforcing policies, driving sales, maintaining a safe, clean store, and ensuring high standards of animal welfare while meeting store goals. A hands-on leader who develops staff and manages operations will thrive.