Pet Store Shift Lead — Inspire Sales & Animal Care

Pet-Supermarket; Deerfield Beach (FL); On-site; USD 31,000 - 52,000; Full time

Job summary

Pet Supermarket in Deerfield Beach, FL is seeking a Shift Lead to support store management and drive daily sales, merchandising, animal care, and customer experience. The role emphasizes animal well-being, adherence to company guidelines, and leadership of the associate team with a focus on safety and community engagement.

You will assist with training, opening/closing procedures, inventory, and fulfilling responsibilities assigned by the Store Manager, while maintaining a high standard of

Qualifications

• Minimum 1 year retail or customer service experience.
• Enjoy working with and around animals.

Responsibilities

• Drive sales, service, and customer experience to meet KPIs and store performance goals.
• Prioritize, assign, and delegate daily tasks to associates and ensure completion.
• Maintain professionalism and positive attitude in all communications.
• Plan and execute community events and build relationships with rescue agencies.
• Protect employees and customers by keeping a safe, clean store and ensuring animal well-being.
• Lead and demonstrate engagement with customers using a selling and service model.
• Maintain store standards and safety requirements; protect company assets.
• Clean animal enclosures; ensure animals have food and water; support fish system.
• Assist with restocking and moving products; heavy lifting up to 55 lbs occurs.
• Assist with physical inventories and shrink control; ensure accuracy.
• Be proficient in opening and closing procedures; communicate issues to management.
• Support training of new hires and merchandising guidelines; participate in community events.

Job description

Pet Supermarket in Deerfield Beach, FL is seeking a Shift Lead to support store management and drive daily sales, merchandising, animal care, and customer experience. The role emphasizes animal well-being, adherence to company guidelines, and leadership of the associate team with a focus on safety and community engagement.

You will assist with training, opening/closing procedures, inventory, and fulfilling responsibilities assigned by the Store Manager, while maintaining a high standard of