Pet Store Manager: Lead Growth and Service

Chuck & Don's; Blaine (MN); Presencial; USD 52.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

HSA/FSA

Life Insurance

Disability Insurance

Pet Insurance Discount

Paid Time Off

Parental Leave

401(k) Matching

Employee Assistance Program

Employee Discounts

Store Bonus Program

Growth Opportunities

Descripción de la vacante

Chuck & Don's is seeking a Store Manager in Blaine, MN to lead daily operations, inspire a team, and deliver excellent pet-care customer service. You will implement merchandising, schedule staff, and drive sales while maintaining store standards.

This role requires 2+ years of managerial retail experience, a passion for pets, and strong communication. The position offers full-time hours, comprehensive benefits, and growth opportunities within a company devoted to pet wellness and community

Formación

• Bachelor's degree preferred or equivalent work experience.
• Must be 18 years or older.
• Passion for extraordinary customer service and the well-being of pets.
• Minimum 2 years of professional retail sales experience.
• Minimum 2 years of professional managerial experience.
• Budget and P&L management experience preferred.
• Willingness to be educated about the products and services offered.
• Demonstrated ability to meet sales targets.
• Excellent communication skills—verbal and written.
• Ability to work a flexible schedule including evenings and weekends.
• Time management and organizational skills.

Responsabilidades

• Trains, motivates, and supervises store staff, providing guidance, feedback, and support to foster a positive work environment.
• Creates and implements strategies to drive sales growth and achieve store targets.
• Creates and maintains scheduling for store team members.
• Exercises discretionary authority, prepares reports, and holds self and team accountable for performance measures and execution of organizational initiatives.
• Creates an environment of kindness and empathy towards pets and pet parents.
• Consistently communicates our commitment to holistic pet wellness.
• Ensures that the store maintains excellent customer service standards, addressing inquiries and complaints promptly and professionally.
• Manages day-to-day store operations, including opening and closing, cash handling, and banking.
• Executes merchandising strategies to optimize product displays and maximize sales.
• Shares product knowledge and suggestions to fit customer needs and promote pet health.
• Performs front-end duties such as cash register, bagging, restocking, and displays.
• Oversees inventory—replenishment, adjustments, cycle counts, transfers, RTVs, shipments.
• Represents the company professionally in interactions with customers, suppliers, and other stakeholders.
• Organizes special store events and promotions to enhance loyalty and customer engagement.
• Maintains cleanliness, organization, and safety standards in the store.
• Stays informed about industry trends and competitors to remain competitive.
• All other duties assigned by the Retail Management Team.

Conocimientos

Leadership

Sales targets

Customer service

Team motivation

Educación

Bachelor's degree in Business Administration, Retail Management, or related field

Descripción del empleo

Chuck & Don's is seeking a Store Manager in Blaine, MN to lead daily operations, inspire a team, and deliver excellent pet-care customer service. You will implement merchandising, schedule staff, and drive sales while maintaining store standards.

This role requires 2+ years of managerial retail experience, a passion for pets, and strong communication. The position offers full-time hours, comprehensive benefits, and growth opportunities within a company devoted to pet wellness and community