Pet Store Leader: Open/Close, Lead & Delight Customers

Petco Animal Supplies, Inc.; Oro Valley (AZ); On-site; USD 21,000 - 26,000; Full time

Job summary

Petco Animal Supplies, Inc. in Arizona is seeking a Key Holder to support store leadership, open/close the store, and deliver a safe, welcoming environment for pets, customers, and partners.

You will supervise partners on shift, handle customer service on the floor, and help maintain merchandising, pricing, and inventory accuracy while upholding Petcare standards. This role offers leadership development, opportunities to grow within a collaborative team, and a supportive work environment with a

Qualifications

• Previous retail experience required; key holder or supervisory experience preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Open and close the store while following all cash handling, safety, and security protocols.
• Support daily store operations including sales, task execution, and recovery.
• Execute merchandising standards, including planograms, pricing accuracy, signage, and promotional set-ups.
• Assist with inventory activities such as restocking, cycle counts, inventory integrity, and required inventory paperwork.
• Identify out-of-stocks, low inventory, or merchandising issues and communicate them to store leadership.
• Process transactions, refunds, and exchanges accurately and efficiently.

Skills

Leadership

Problem solving

Communication

Multitask

Cash handling

Detail oriented

Tools

POS system

Job description

Petco Animal Supplies, Inc. in Arizona is seeking a Key Holder to support store leadership, open/close the store, and deliver a safe, welcoming environment for pets, customers, and partners.

You will supervise partners on shift, handle customer service on the floor, and help maintain merchandising, pricing, and inventory accuracy while upholding Petcare standards. This role offers leadership development, opportunities to grow within a collaborative team, and a supportive work environment with a