Pet Store Lead - Open/Close, Service & Delivery

Hollywood Feed; Cypress (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Tips

Employee discounts

Free pet food

Job summary

Hollywood Feed in Cypress, TX seeks a Third Key Holder to support store leadership. The role opens and closes the store, assists customers, and upholds the company's customer-first policy while ensuring safe, efficient, and profitable operations.

The position offers a competitive hourly wage of $15.50 to $19.00 USD, with weekend availability and occasional driving responsibilities for Same Day Delivery. High school diploma required; strong communication and sales skills preferred.

Qualifications

• High School Diploma or equivalent.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the POS system.
• Valid driver's license with at least 2 years driving experience.

Responsibilities

• Arrive before opening and stay after closing to prepare the store for business operations.
• Assume managerial responsibilities in the event of management absences.
• Greet and assist customers in accordance with Hollywood Feed's customer service standards.
• Demonstrate comprehensive knowledge of store products to address customer needs.
• Maintain open and respectful communication with supervisors and coworkers.
• Provide support and training to new employees.
• Maintain weekend availability including closing 3 nights per week.
• Unload and stock product deliveries.
• Operate the POS system, create customer accounts, process transactions, and assist with inventory counts.
• Participate in educational sessions.
• Perform weekly store maintenance and related duties.
• Complete additional administrative duties as assigned.
• Safely operate company vehicles and deliver Same Day Delivery orders per policies.

Skills

Customer service

Sales

Communication

Cash handling

Teamwork

Learning quickly

Time management

Driving

Education

High School Diploma

Tools

POS system

Job description

Hollywood Feed in Cypress, TX seeks a Third Key Holder to support store leadership. The role opens and closes the store, assists customers, and upholds the company's customer-first policy while ensuring safe, efficient, and profitable operations.

The position offers a competitive hourly wage of $15.50 to $19.00 USD, with weekend availability and occasional driving responsibilities for Same Day Delivery. High school diploma required; strong communication and sales skills preferred.