Pet Store Shift Lead - Open/Close, Customer & Delivery

Hollywood Feed; Granbury (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Tips

Employee discounts

Free pet food and supplements

Job summary

Hollywood Feed Granbury is hiring a Third Key Holder to open/close the store, assist customers, and keep operations safe, efficient, and profitable while upholding our customer-first policy.

The role reports to Store Manager and Assistant and requires weekend availability, product knowledge, and proficient POS operation. Benefits include tips, employee discounts, and free pet food and supplements for team members.

Qualifications

• Commitment to animals and their owners.
• Strong verbal communication and active listening.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the POS system.
• Valid driver's license with at least 2 years' driving experience.

Responsibilities

• Open before opening and stay after closing to prepare for business.
• Assume managerial responsibilities during management absences.
• Greet and assist customers per service standards.
• Demonstrate knowledge of products to meet pet and customer needs.
• Maintain open, respectful communication with supervisors and coworkers.
• Work independently or in a team; train new employees.
• Maintain open availability including 3 weekend nights per week.
• Unload and stock deliveries.
• Operate the Hollywood Feed POS system: open/close registers, create accounts, process transactions, inventory tasks.
• Attend scheduled educational sessions.
• Perform weekly store maintenance activities.
• Handle additional administrative duties as assigned.
• Safely operate delivery vehicle for Same Day Delivery per policies.

Skills

Verbal communication

Customer service

Sales experience

POS system

Driver's license

Education

High school diploma or equivalent

Tools

POS system

Job description

Hollywood Feed Granbury is hiring a Third Key Holder to open/close the store, assist customers, and keep operations safe, efficient, and profitable while upholding our customer-first policy.

The role reports to Store Manager and Assistant and requires weekend availability, product knowledge, and proficient POS operation. Benefits include tips, employee discounts, and free pet food and supplements for team members.