Pet Store Lead: Open/Close & Customer Expert

Hollywood Feed; Mount Pleasant (SC); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Free pet food and supplements

Tips

Job summary

Hollywood Feed is seeking a Third Key Holder in Mount Pleasant, SC. The role reports to Store Manager and Assistant, opening/closing, serving customers, and ensuring safe, efficient, and profitable operations in line with our customer-first policy.

Compensation is hourly and competitive, with duties including handling POS transactions, stock management, and supporting team needs. Weekend availability and driving deliveries are required, along with employee discounts and pet food perks.

Qualifications

• Commitment to animals and their owners.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point-of-sale system.
• Valid driver's license with at least 2 years' driving experience.

Responsibilities

• Arrive before opening and stay after closing to ensure the store is ready for business.
• Assume managerial responsibilities in the absence of management.
• Greet and assist customers adhering to Hollywood Feed service standards.
• Demonstrate knowledge of store products to meet pet and customer needs.
• Maintain open communication with supervisors and coworkers.
• Train and support new employees and work as part of a team.
• Open availability including 3 weekend nights per week.
• Unload deliveries and stock shelves.
• Operate the Hollywood Feed POS system and handle transactions.
• Participate in educational sessions and regular store maintenance.
• Complete miscellaneous administrative duties as assigned.
• Safely operate company delivery vehicle for Same Day Delivery orders.

Skills

Verbal communication

Active listening

Customer service

Sales abilities

Product knowledge

POS system

Driver's license

Learning ability

Education

High School Diploma

Tools

POS system

Job description

Hollywood Feed is seeking a Third Key Holder in Mount Pleasant, SC. The role reports to Store Manager and Assistant, opening/closing, serving customers, and ensuring safe, efficient, and profitable operations in line with our customer-first policy.

Compensation is hourly and competitive, with duties including handling POS transactions, stock management, and supporting team needs. Weekend availability and driving deliveries are required, along with employee discounts and pet food perks.