Pet Store Shift Lead: Elevate Sales & Pet Care

Pet-Supermarket; Orlando (FL); On-site; USD 28,000 - 38,000; Full time

Job summary

Pet Supermarket in Orlando, FL is seeking a Shift Lead to support the Store Manager in daily operations, sales, merchandising, and animal care. You will lead the team on the floor, ensure excellent customer service, and maintain store standards.

This role requires hands-on management, strong communication, and a commitment to animal welfare. Responsibilities include supervising staff, assisting with opening/closing, coordinating with leadership to achieve KPIs, and partnering with rescue

Qualifications

• Minimum 1 year retail or customer service experience.
• Enjoy working with and around animals.

Responsibilities

• Assist customers and lead the team in driving sales and customer experience.
• Prioritize, assign, and delegate daily goals to associates.
• Maintain professionalism and a positive attitude in the workplace.

Skills

Customer service

Leadership

Team coordination

Communication

Animal care

Job description

Pet Supermarket in Orlando, FL is seeking a Shift Lead to support the Store Manager in daily operations, sales, merchandising, and animal care. You will lead the team on the floor, ensure excellent customer service, and maintain store standards.

This role requires hands-on management, strong communication, and a commitment to animal welfare. Responsibilities include supervising staff, assisting with opening/closing, coordinating with leadership to achieve KPIs, and partnering with rescue