Pet Route Specialist & Care Center Ops Pro

Gateway Services Inc.; Labadie (MO); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition assistance

Paid holidays and PTO

Career development

Job summary

Gateway Services Inc. is seeking a Hybrid Veterinary Route Service Specialist/Ops Team Member. The role blends customer service on routes with on-site cremation operations at the Care Center in Labadie, MO.

You will transport pets with dignity and support cremation processes to ensure respectful aftercare. The position demands compassion, accuracy, and independence, with opportunities to grow within a leading pet aftercare network.

Qualifications

• High school diploma or GED required.
• Prior customer service, account management, or route-based experience preferred.
• Valid driver’s license with a clean driving record.
• Comfortable using mobile technology and CRM systems.
• Ability to work early mornings, weekends, or holidays as needed.

Responsibilities

• Review daily routes and prepare equipment before departure.
• Safely transport pets between veterinary clinics and the Care Center.
• Build professional relationships with veterinary partners.
• Retrieve pets respectfully while maintaining professionalism in clinic environments.
• Operate cremation equipment according to company procedures.
• Create memorial products including paw prints and plaques.
• Process and package cremated remains accurately.
• Follow all safety procedures and maintain equipment.

Skills

Customer service

Route-based experience

Valid driver's license

CRM systems

Flexible schedule

Education

High school diploma or GED

Tools

CRM software

Mobile technology

Job description

Gateway Services Inc. is seeking a Hybrid Veterinary Route Service Specialist/Ops Team Member. The role blends customer service on routes with on-site cremation operations at the Care Center in Labadie, MO.

You will transport pets with dignity and support cremation processes to ensure respectful aftercare. The position demands compassion, accuracy, and independence, with opportunities to grow within a leading pet aftercare network.