Pet Retail Key Holder & Customer Experience Lead

PetPeople, Inc.; Woodmere (OH); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Company matched retirement savings

Paid time off

Great associate discount

Zusammenfassung

PetPeople, Inc. is seeking a Full Time Sales Associate Key Holder to help drive our mission of natural, wholesome pet foods and quality supplies. You will engage customers, demonstrate products, and maintain an organized store while acting as Manager-On-Duty in the absence of the Store Manager and Assistant Manager.

You will handle transactions, assist in shipments and merchandising, and contribute to a friendly shopping experience that supports our community-focused brand.

Qualifikationen

• Demonstrates outstanding customer service and engagement.
• Maintains solid product knowledge and relays benefits to customers.
• Ability to manage store duties and lead during shifts.

Aufgaben

• Provide outstanding service with a friendly, engaging experience for every customer.
• Keep current with product releases and demonstrate products to add value.
• Assist in processing shipments, replenishing stock, merchandising and floor stock rotation.
• Complete transactions at the POS quickly and accurately.
• Lead shift responsibilities in the absence of store leadership.
• Handle escalated customer service issues and communicate resolutions to management.
• Maintain cleanliness and organization of the store environment.

Kenntnisse

Customer service

Communication

Leadership

Sales

Teamwork

Jobbeschreibung

PetPeople, Inc. is seeking a Full Time Sales Associate Key Holder to help drive our mission of natural, wholesome pet foods and quality supplies. You will engage customers, demonstrate products, and maintain an organized store while acting as Manager-On-Duty in the absence of the Store Manager and Assistant Manager.

You will handle transactions, assist in shipments and merchandising, and contribute to a friendly shopping experience that supports our community-focused brand.