Pet Resource Coordinator

Connecticut Humane Society; Wilton (CT); On-site; USD 33,000 - 37,000; Full time

Job summary

The Connecticut Humane Society in Wilton, CT is seeking a compassionate Pet Resource Coordinator to support community partnerships, surrender diversion, animal transport, and rescue placement. This full-time role focuses on coordinating intake, medical support, and placement for animals in collaboration with CHS shelter and clinic locations and external partners.

You will review financial assistance applications, coordinate transport programs, and ensure proper documentation is completed in

Qualifications

• One to three years of experience in animal adoption, veterinary medicine, and/or animal behavior.
• Bachelor’s degree in animal science, animal behavior, or a related field preferred.
• Proficiency with Microsoft Office applications and database management.
• Strong interpersonal and communication skills; addresses challenges directly and takes responsibility for outcomes.
• Resourceful, solutions-oriented approach to complex situations involving animals and their families.
• Ability to work independently while collaborating across departments and with external partners.

Responsibilities

• Collaborate with CHS shelter and clinic locations, veterinary partners, and community organizations to respond to requests for medical assistance and crisis fostering for owned pets.
• Review applications for financial assistance and help identify resources that may allow families to keep their pets when appropriate.
• Coordinate CHS’s animal transport program, building and maintaining relationships with partner shelters and rescue organizations.
• Work with department managers to identify animals suitable for transport and adoption through CHS.
• Ensure all required documentation is completed accurately and in compliance with state requirements and organizational policies.
• Follow up on the final disposition of transported animals and work with management to resolve challenges as they arise.
• Assist with transport setup and coordination, behavior assessments, and intake processing as needed.
• Partner with animal control officers and CHS shelter and medical teams to coordinate intake, medical support, and services for animals.
• Collaborate with department managers to identify appropriate placement options for animals who may not be a fit for CHS programs.
• Build relationships with rescue organizations and coordinate medical support for animals being placed with rescue partners; share surplus supplies when possible.

Skills

Interpersonal communication

Teamwork

Problem solving

Education

Bachelor's degree in animal science/behavior

Tools

MS Office

Database management

Job description

Job Details: Job Location: Wilton, CT 06897, Salary Range: $24.00 - $27.00 Hourly, Are you passionate about keeping pets with the people who love them while helping animals in need find safe, appropriate placement? The Connecticut Humane Society (CHS) is looking for a compassionate, organized, and resourceful Pet Resource Coordinator to help expand our impact through community partnerships, surrender diversion, animal transport, animal control support, and rescue placement.

Make a Difference for Animals and the People Who Love Them

At the Connecticut Humane Society, animal welfare extends beyond our center’s walls. Through community support, strong partnerships, and innovative placement programs, we can help more pets receive the care they need and find the right path forward.

What You’ll Do

• Collaborate with CHS shelter and clinic locations, veterinary partners, and community organizations to respond to requests for medical assistance and crisis fostering for owned pets.
• Review applications for financial assistance and help identify resources that may allow families to keep their pets when appropriate.
• Coordinate CHS’s animal transport program, building and maintaining relationships with partner shelters and rescue organizations.
• Work with department managers to identify animals suitable for transport and adoption through CHS.
• Ensure all required documentation is completed accurately and in compliance with applicable state requirements and organizational policies.
• Follow up on the final disposition of transported animals and work with management to resolve challenges as they arise.
• Assist with transport setup and coordination, behavior assessments, and intake processing as needed.
• Partner with animal control officers (ACOs) and CHS shelter and medical teams to coordinate appropriate intake, medical support, and services for animals in accordance with organizational policies.
• Collaborate with department managers to identify appropriate placement options for animals who may not be a fit for CHS programs.
• Build relationships with rescue organizations and coordinate medical support for animals being placed with rescue partners. Share surplus supplies and other available resources with rescue organizations when possible.

Qualifications: What You’ll Bring

• Experience: One to three years of experience in animal adoption, veterinary medicine, and/or animal behavior is preferred.
• Education: A bachelor’s degree in animal science, animal behavior, or a related field is preferred.
• Technology Skills: Proficiency with Microsoft Office applications and database management.
• Communication Skills: Strong interpersonal and communication skills, addresses challenges directly, acknowledges errors, and takes responsibility for outcomes.
• Problem-Solving: A resourceful, solutions-oriented approach to complex situations involving animals and their families.
• Teamwork: The ability to work independently while collaborating effectively across departments and with external partners.

Full-time position with benefits.

Connecticut Humane Society is an Equal Opportunity Employer M/F/D/V.