Animal Care/Adoption Technician - Waterford Shelter

Connecticut Humane Society; Quaker Hill (CT); On-site; USD 37,000 - 52,000; Full time

Job summary

The Connecticut Humane Society is seeking an energetic Animal Care/Adoption Technician to join our team in Quaker Hill, CT. You will provide daily care and enrichment for a variety of companion animals while helping families find loving homes and guiding them through the adoption and surrender process.

This full-time, benefit-eligible role includes weekend hours, hands-on animal handling, customer service, and data entry.

Qualifications

• High school diploma or GED.
• 1–2 years in customer service or animal care.
• Able to work weekends.
• Basic computer proficiency.

Responsibilities

• Provide daily care and enrichment for dogs, cats, rabbits, and small animals.
• Clean kennels, cat areas, and small animal enclosures.
• Monitor health or behavior; report changes.
• Assist with intake evaluation and data entry.
• Assist customers with adoptions and surrender process.
• Maintain accurate animal records and data entry.

Skills

Customer service

Animal care

Shelter environment

Team collaboration

Education

High school diploma or GED

Associate’s degree in animal science or related field

Job description

Job DetailsJob Location: Quaker Hill, CT 06375Salary Range: $18.00 HourlyAnimal Care/Adoption Technician

Make a Difference for Animals and the People Who Love Them

Have you always wanted a career where you can make a difference in the lives of animals every day? Are you passionate about hands‑on animal care and enjoy working with people?

If you’re looking for a position that combines hands‑on animal care, customer service, teamwork, and a passion for animal welfare, we’d love to hear from you.

We are seeking an energetic and customer-service-oriented Animal Care/Adoption Technician to join our team. In this rewarding role, you’ll provide daily care and enrichment for animals while also helping connect pets with loving homes and supporting people through the adoption and surrender process.

No two days are exactly alike! From walking dogs and socializing cats to assisting families with adoptions, supporting animal intake, and participating in daily cleaning, you’ll play an important role in helping animals and people.

What You'll Do

You’ll be responsible for the daily care and well‑being of a variety of companion animals, including dogs, cats, rabbits, guinea pigs, ferrets, mice, rats, and other small animals.

Responsibilities include:

• Providing animals with food, water, clean and comfortable living spaces, and daily care
• Cleaning and maintaining kennels, cat areas, and small animal enclosures
• Monitoring animals and reporting changes in health or behavior
• Providing enrichment, socialization, and basic training to help animals thrive
• Assisting with intake evaluation
• Creating and maintaining accurate animal records and completing data entry
• Maintaining a clean, safe, and welcoming shelter environment

You will also be an important part of sending our animals home, by working directly with customers and visitors.

Help Pets Find Their Perfect Match

You will:

• Assist customers through the pet adoption and surrender process
• Educate and counsel prospective adopters about responsible pet ownership
• Provide information about individual animals, species, and breed characteristics
• Answer incoming phone calls, provide basic shelter information, and direct callers to the appropriate team members

Position Overview

Position: Animal Care/Adoption Technician

Status: Full-Time, Benefit Eligible

Schedule: Includes Weekend Hours

This is an ideal position for someone who enjoys a constantly changing environment, can successfully manage multiple priorities, and is comfortable interacting with a wide variety of people and personalities.

We are looking for a creative, compassionate, and customer-focused individual who works well both independently and as part of a team. The successful candidate will have a basic understanding of companion animal care and handling, strong communication skills, and a genuine commitment to helping both animals and people.

Why Join the Connecticut Humane Society?

At the Connecticut Humane Society, every day brings an opportunity to make a meaningful impact. As an Animal Care/Adoption Technician, you’ll play a vital role in caring for animals during their time with us while helping families and individuals welcome new pets into their homes.

The Connecticut Humane Society is an Equal Opportunity Employer M/F/D/V.

Qualifications

Qualifications

Qualifications

Required

• High school diploma or GED
• One to two years of experience in customer service, animal care, a shelter environment, or a related field
• Comfortable working both independently and as part of a collaborative team
• Basic computer proficiency and ability to learn shelter software and databases
• Ability to perform physically demanding work
• Ability and willingness to work a schedule that includes weekends

Preferred

• Associate’s degree in animal science or a related field
• Previous experience working in an animal shelter, veterinary environment, kennel, or other animal care setting