Pet Resort Manager — Lead Teams & Elevate Care

Pet Paradise; Richmond (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Complimentary Pet Day Camp

Complimentary Pet Boarding

On-demand pay with DailyPay

Discounted Veterinary Care

Fitness Reimbursement

Paid Time Off

401(k) with company match

Health, Dental, and Vision Insurance

Job summary

A leading pet care company in Richmond, Virginia is seeking a Resort Manager to oversee daily operations, staff management, and customer care. You will ensure high standards of service and compliance, while fostering a positive team environment. Ideal candidates should have significant experience in management and a passion for animal care. Benefits include pet care discounts, health insurance, and 401(k) with company match.

Qualifications

• 3-5 years of experience in a management role overseeing at least 20 to 30 employees.
• Prior experience with interviewing, hiring, evaluating candidates.
• Excellent organizational, time management, prioritization, and multitasking skills.

Responsibilities

• Lead the resort team through daily operations by maintaining standards.
• Manage staffing by creating schedules and communicating needs.
• Ensure resort’s compliance with operational and safety protocols.
• Maintain customer service metrics and financial performance.

Skills

Leadership

Communication

Collaboration

Organizational Skills

Time Management

Education

Bachelor's or Associate's degree

Job description

A leading pet care company in Richmond, Virginia is seeking a Resort Manager to oversee daily operations, staff management, and customer care. You will ensure high standards of service and compliance, while fostering a positive team environment. Ideal candidates should have significant experience in management and a passion for animal care. Benefits include pet care discounts, health insurance, and 401(k) with company match.