Pet Resort GM: Lead, Grow & Delight Guests & Pets

Destination Pet; Oshkosh (WI); On-site; USD 39,000 - 65,000; Full time

Benefits offered by this job

Quarterly bonus opportunities

Medical, dental, vision, life coverage

401(k) with company match

Generous paid time off

Discounts on Destination Pet services

Career growth opportunities

Job summary

Destination Pet Oshkosh seeks a General Manager to lead daily operations, ensure outstanding pet-parent experiences, and drive business performance. You will manage a high-performing team, budgets, payroll, and vendor relationships while maintaining safety and compliance.

You will partner with support teams across operations, HR, marketing, and legal to deliver exceptional care and growth in a fast-paced environment.

Qualifications

• Demonstrated people leadership and team development.
• Strong operational mindset and experience balancing service with performance.
• Experience managing budgets, payroll, inventory, and KPIs.

Responsibilities

• Lead daily operations of the center to deliver safe, clean, and exceptional pet experiences.
• Recruit, hire, onboard, coach, and retain a high-performing team while cultivating a positive culture.
• Drive financial performance through budgets, reports, and KPI monitoring.

Job description

Destination Pet Oshkosh seeks a General Manager to lead daily operations, ensure outstanding pet-parent experiences, and drive business performance. You will manage a high-performing team, budgets, payroll, and vendor relationships while maintaining safety and compliance.

You will partner with support teams across operations, HR, marketing, and legal to deliver exceptional care and growth in a fast-paced environment.