Pet Resort General Manager — Lead Ops & Growth

NVA Pet Resorts; Cedar Park (TX); On-site; USD 65,000 - 69,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer match

Career growth opportunities

Job summary

NVA Pet Resorts is seeking a full-time General Manager for our Happy Tails Pet Resort in Cedar Park, Texas. This role involves overseeing site performance, leading a dedicated team, and ensuring exceptional guest experiences.

As a General Manager, you will handle operations, sales growth, and profitability while fostering a positive workplace culture. The ideal candidate should possess strong operational leadership skills and have experience in managing profit and loss.

Qualifications

• 3 to 5 years management experience with Profit and Loss responsibility.
• Strong operational leadership and coaching abilities.
• Ability to drive change and improve processes in a fast-paced environment.

Responsibilities

• Lead daily operations and manage overall resort performance.
• Drive revenue and manage costs effectively.
• Hire, train and develop a high-performing team.

Skills

Operational leadership

Profit and Loss management

Coaching and development

Customer service

Team management

Education

High school diploma or equivalent

Tools

Microsoft Office

Point-of-sale systems

Job description

NVA Pet Resorts is seeking a full-time General Manager for our Happy Tails Pet Resort in Cedar Park, Texas. This role involves overseeing site performance, leading a dedicated team, and ensuring exceptional guest experiences.

As a General Manager, you will handle operations, sales growth, and profitability while fostering a positive workplace culture. The ideal candidate should possess strong operational leadership skills and have experience in managing profit and loss.