Pet Resort Front Desk & Customer Care

Digs Dog Care; Millstone Township (NJ); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Dental and vision benefits

401(k) with company match

DigIn Shared Ownership Program

Job summary

Digs Dog Care is seeking a friendly Front Desk Receptionist to be the first contact for clients and their pets at Greenleaf Millstone. You will manage reservations, greet guests, and coordinate with care staff to ensure a smooth visit from check‑in to check‑out.

The role emphasizes multitasking, reliable attendance, and strong communication in a fast-paced pet‑friendly setting. Weekend and holiday shifts may be required as part of a collaborative team.

Qualifications

• Effective communication with clients and team members.
• Strong organizational and multitasking abilities.
• Confidence in handling customer queries with empathy.

Responsibilities

• Welcome clients and pets with a friendly attitude.
• Answer calls, manage inquiries, schedule reservations and appointments.
• Check-in/out guests and maintain accurate client profiles and records.
• Process payments and transactions accurately.
• Educate clients about services and facilities.
• Maintain a clean, welcoming front-desk area.
• Support daily front-desk operations and adhere to policies.

Skills

Communication

Organization

Problem-solving

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

Email/Calendar systems

Job description

Digs Dog Care is seeking a friendly Front Desk Receptionist to be the first contact for clients and their pets at Greenleaf Millstone. You will manage reservations, greet guests, and coordinate with care staff to ensure a smooth visit from check‑in to check‑out.

The role emphasizes multitasking, reliable attendance, and strong communication in a fast-paced pet‑friendly setting. Weekend and holiday shifts may be required as part of a collaborative team.