Pet Resort Concierge & Customer Support - Flexible Hours

Destination Pet; New Bern (NC); Hybrid; USD 14,774 - 21,042; Part time

Benefits offered by this job

Telehealth

401k

Pet Insurance

DailyPay access

Job summary

Destination Pet's Jill's Pet Resort- New Bern, NC is seeking a part-time Customer Service Representative to greet pet parents and their pets with warmth and hospitality. You’ll manage phones, assist with service selections, and guide visitors through the facility, ensuring a smooth check-in and check-out process.

You’ll be on your feet, multitask well, and maintain a welcoming lobby while handling cash. Availability evenings, weekends, and holidays is required; a high school diploma or

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service experience preferred.
• Excellent communication and multitasking skills.

Responsibilities

• Welcoming pet parents and their pets as a 5-star resort welcome.
• Answering phones with a friendly, professional demeanor.
• Touring new clients through the facility and selling services.
• Maintaining cleanliness and safety in the lobby and front area.
• Handling cash and balancing end-of-day cash drawer.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Multi-line phones

Computer systems

Job description

Destination Pet's Jill's Pet Resort- New Bern, NC is seeking a part-time Customer Service Representative to greet pet parents and their pets with warmth and hospitality. You’ll manage phones, assist with service selections, and guide visitors through the facility, ensuring a smooth check-in and check-out process.

You’ll be on your feet, multitask well, and maintain a welcoming lobby while handling cash. Availability evenings, weekends, and holidays is required; a high school diploma or