Pet Resort Assistant Manager - Lead, Delight, Grow

Animal House Jacksonville; Jacksonville (NC); Vor Ort; USD 27.000 - 39.000; Vollzeit

Benefits dieser Stelle

Discounted daycare

Discounted boarding

Medical/vision/dental

401(k)

Zusammenfassung

Animal House Jacksonville is seeking an Assistant Manager to help lead our pet resort team and ensure a high standard of service for both clients and pets.

You will collaborate with the Resort Manager on daily operations, staff supervision, and delivering exceptional customer experiences in a fast-paced, pet-friendly environment. Join a team dedicated to care, safety, and growth within the organization.

Qualifikationen

• Leadership experience in a supervisory role, preferably in pet care or hospitality.
• Love for animals and ability to understand their needs.
• Strong verbal and written communication skills for customers, team, and vendors.
• Ability to manage multiple tasks and stay organized in a fast-paced environment.
• Proactive problem-solving mindset and adaptability to unexpected situations.
• Collaborative mindset to work well with others and support team growth.
• Interest in advancing professionally within a dynamic environment.

Aufgaben

• Operational Support: assist with daily schedules, staff assignments, and facility operations.
• Team Leadership and Development: help hire/train/mentor team members and conduct evaluations.
• Customer Service Excellence: engage with pet owners and address client needs and concerns.
• Safety and Cleanliness: oversee facility safety and health standards across areas.
• Inventory Management: monitor supplies and vendor relationships, place orders.
• Pet Care Coordination: ensure proper care plans across daycare, boarding, grooming.
• Event Planning and Marketing: aid in events and promotions with the marketing team.
• Administrative Duties: assist payroll, scheduling, reporting, and budgeting.

Kenntnisse

Leadership Experience

Passion for Animals

Excellent Communication Skills

Organizational Skills

Problem-Solving Abilities

Team Player

Growth-Oriented

Jobbeschreibung

Animal House Jacksonville is seeking an Assistant Manager to help lead our pet resort team and ensure a high standard of service for both clients and pets.

You will collaborate with the Resort Manager on daily operations, staff supervision, and delivering exceptional customer experiences in a fast-paced, pet-friendly environment. Join a team dedicated to care, safety, and growth within the organization.