Resort Operations Leader - Pet Care & Customer Experience

Pet Paradise; Jacksonville (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Complimentary Pet Day Camp

30 days of complimentary pet boarding

On-demand pay with DailyPay

Discounted veterinary care

Paid Time Off

401(k) with company match

Health, Dental, and Vision Insurance

Job summary

A leading pet care provider in Jacksonville, Florida is seeking a Resort Manager to oversee daily operations and ensure the highest quality of care for pets. This role requires strong leadership skills to manage a diverse team and maintain a top-notch customer experience. The ideal candidate has 3–5 years of management experience and is comfortable working with pets. Competitive benefits include 401(k) plans and complimentary pet care services.

Qualifications

• 3–5 years of experience in a management role overseeing at least 20 to 30 employees.
• Strong leadership and communication skills.
• Ability to manage and motivate employees.

Responsibilities

• Lead daily operations of the resort.
• Manage staffing and payroll.
• Ensure compliance with safety protocols.

Skills

Leadership skills

Communication skills

Collaboration skills

Time management

Multitasking

Education

Bachelor’s or Associate’s degree

Tools

Microsoft Office Suite

Job description

A leading pet care provider in Jacksonville, Florida is seeking a Resort Manager to oversee daily operations and ensure the highest quality of care for pets. This role requires strong leadership skills to manage a diverse team and maintain a top-notch customer experience. The ideal candidate has 3–5 years of management experience and is comfortable working with pets. Competitive benefits include 401(k) plans and complimentary pet care services.