Pet Resort Assistant Manager

K9 Resorts Luxury Pet Hotel; Gloucester Township (NJ); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Job summary

K9 Resorts Luxury Pet Hotel is seeking a Pet Boarding Assistant Manager in Turnersville, NJ. You will help run daily operations, ensure an excellent guest experience, and supervise staff across the resort. Flexibility is required, with weekend and holiday hours as part of the schedule.

The role emphasizes budgeting awareness, maintaining the resort culture, and taking responsibility for feeding/medication schedules and tours for potential clients.

Qualifications

• Minimum 2 years of management experience in pet boarding or luxury hospitality.
• Strong organizational skills and attention to detail.
• Passion for dogs and high standards of care.

Responsibilities

• Achieve the mission and goals of K9 Resorts.
• Maintain resort culture and budget awareness.
• Oversee daily operations and staff across all roles.
• Provide tours and ensure security and after-hours coverage.

Skills

Leadership

Customer service

Operations management

Dog care

Job description

Job Summary

As a Pet Boarding Assistant Manager at K9 Resorts of Turnersville, you will have the rewarding opportunity to work with both people and dogs. You will assist in managing daily operations, ensuring an exceptional customer experience, and overseeing employees across all aspects of the resort. Flexibility is key, as you'll need to fill in wherever needed. Weekend and holiday hours are required.

Pet Boarding Assistant Manager Responsibilities

• Achieve the mission and goals of K9 Resorts.
• Maintain a strong resort culture by adhering to Company Values and Mission.
• Familiarize yourself with budgets, revenue, and controllable expenses.
• Empower employees to take responsibility for their roles and goals; delegate tasks and expect accountability and feedback.
• Follow all operational procedures as outlined in the K9 Resorts Operations Manual.
• Be knowledgeable of all basic functions of the point-of-sale system.
• Open the building in the morning and ensure its security at closing.
• Provide tours of the facility to potential customers.
• Develop and implement pet feeding/medication schedules, and feed/medicate dogs when necessary.
• Be capable of performing any job requirement of any staff member at any time.

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

Role

Pet Boarding Assistant Manager

Pet Resort Assistant Manager Qualifications

• Minimum of 2 years of management experience in pet boarding, kennel management, luxury hospitality, or high-end retail.
• Knowledge and experience in business, supervision, and management.
• Demonstrate a love for dogs.
• Well-organized and detail-oriented.

Company Overview

K9 Resorts are internationally recognized, multi-award-winning pet care facilities. Rated the top pet care franchise in the nation by the International Boarding and Pet Care Services Association, we have consistently been recognized as #1 by major publications. As a family-owned and operated company experiencing exciting growth, we offer significant opportunities for advancement.

We seek energetic, reliable team players who love dogs. At K9 Resorts, we pride ourselves on promoting from within, creating a family-like environment. If you're looking to start a career with potential for growth, join our nationally recognized, top-rated pet care facility.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to K9 Resorts Corporate.