Pet Hotel Experience Leader

PetSmart; East Brunswick Township (NJ); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Paid Time Off

Tuition Assistance

Career Pathing Opportunities

Job summary

PetSmart in East Brunswick Township seeks a PetsHotel Experience Lead (Hotel Supervisor) to deliver exceptional service to our pet parents and pets. This role includes maintaining a welcoming environment, overseeing hotel operations, and supervising associates.

The ideal candidate has over 2 years of retail supervisory experience, flexibility in their schedule, and is passionate about pet care and team development. This position offers competitive hourly pay and various benefits.

Qualifications

• 2+ years of retail supervisory experience in a customer-focused environment.
• Leadership experience preferred.
• Full-time availability required with schedule flexibility.

Responsibilities

• Facilitate associate experience and support development.
• Ensure pet healthcare and facility cleanliness.
• Manage the pet parent experience and concerns.

Skills

Retail supervisory experience

Leadership

Customer service

Communication skills

Organizational skills

Job description

PetSmart in East Brunswick Township seeks a PetsHotel Experience Lead (Hotel Supervisor) to deliver exceptional service to our pet parents and pets. This role includes maintaining a welcoming environment, overseeing hotel operations, and supervising associates.

The ideal candidate has over 2 years of retail supervisory experience, flexibility in their schedule, and is passionate about pet care and team development. This position offers competitive hourly pay and various benefits.