Pet Hotel Experience Lead

PetSmart; Knoxville (TN); On-site; USD 58,700 - 81,000; Full time

Benefits offered by this job

Paid weekly

Health benefits: medical, dental, vision

401k plan

Tuition assistance

Paid time off

Job summary

A leading pet care retailer is seeking a PetsHotel Supervisor in Knoxville, TN. You will oversee the experience for pet parents and pets, ensuring quality service and maintaining facility standards. Ideal candidates should have 2+ years of supervisory experience and strong leadership and communication skills. This full-time role offers competitive benefits and the chance to make a meaningful impact every day.

Qualifications

• 2+ years of retail supervisory experience in a customer-focused environment.
• Leadership experience preferred.
• Full-time availability required, with flexibility in scheduling.

Responsibilities

• Provides exceptional service to pet parents and the pets in our care.
• Ensures proper healthcare and facility cleanliness.
• Leads and directs associates when acting as the leader on duty.

Skills

Leadership

Customer service

Communication

Organizational skills

Problem-solving

Education

2+ years of retail supervisory experience

Tools

Computer applications

Job description

A leading pet care retailer is seeking a PetsHotel Supervisor in Knoxville, TN. You will oversee the experience for pet parents and pets, ensuring quality service and maintaining facility standards. Ideal candidates should have 2+ years of supervisory experience and strong leadership and communication skills. This full-time role offers competitive benefits and the chance to make a meaningful impact every day.