Pet Hospital Client Services Specialist (Reception)

National Veterinary Associates; Mason (OH); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

401(k)

Health, Dental, and Vision

Paid time off

Employee discounts

Job summary

A leading pet care organization is seeking Client Service Representatives for their Mason Family Pet Hospital to provide exceptional service and ensure efficient client flow. Responsibilities include greeting clients, scheduling appointments, assisting with prescriptions, and maintaining the reception area. The ideal candidate has strong organizational skills and a preferred background in client service. This position offers competitive pay, flexible scheduling, and various benefits, including health insurance and paid time off.

Qualifications

• High school diploma or GED required. Bachelor’s degree preferred.
• Prior client service experience in related area preferred.
• Basic computer skills and veterinary medical knowledge.

Responsibilities

• Greet clients and manage check-in and checkout processes.
• Help schedule clients for prompt treatment of patients.
• Maintain the appearance of the waiting room and reception area.

Skills

Excellent oral and written communication skills

Strong organizational skills

Basic veterinary medical knowledge

Prior client service experience

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office

Practice management software

Job description

A leading pet care organization is seeking Client Service Representatives for their Mason Family Pet Hospital to provide exceptional service and ensure efficient client flow. Responsibilities include greeting clients, scheduling appointments, assisting with prescriptions, and maintaining the reception area. The ideal candidate has strong organizational skills and a preferred background in client service. This position offers competitive pay, flexible scheduling, and various benefits, including health insurance and paid time off.