Pet Hospital Client Services Coordinator

Banfield Pet Hospital; Houston (TX); On-site; USD 21,201 - 27,097; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k))

Paid Time Off and Holidays

Top-Tier Mental Health Resources

Job summary

A leading veterinary hospital in Houston is seeking a Client Service Coordinator to manage the flow of clients and pets, enhancing customer service quality. You will be responsible for educating clients on pet health, providing support during visits, and ensuring a welcoming atmosphere. Preferred candidates have a high school diploma and previous customer service experience, alongside strong communication skills. Join a dedicated team passionate about pet healthcare.

Qualifications

• At least one year of related customer service experience.
• Ability to read, write, and speak fluent English.
• Demonstrates strong organizational skills.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Provide exceptional service to clients and pets.
• Educate clients about preventive care and hospital services.

Skills

Customer Focus

Communication Skills

Client Service Skills

Time Management

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A leading veterinary hospital in Houston is seeking a Client Service Coordinator to manage the flow of clients and pets, enhancing customer service quality. You will be responsible for educating clients on pet health, providing support during visits, and ensuring a welcoming atmosphere. Preferred candidates have a high school diploma and previous customer service experience, alongside strong communication skills. Join a dedicated team passionate about pet healthcare.