Pet Hospital Client Concierge & Operations Coordinator

Banfield Pet Hospital; Houston (TX); On-site; USD 21,201 - 27,097; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans

Paid Time Off and Holidays

Top-Tier Mental Health Resources

Continuing Education Allowance

Three Free Optimum Wellness Plans for Pets

Job summary

A reputable veterinary care provider in Houston, Texas is seeking a Client Service Coordinator to enhance the client experience. The role involves ensuring effective communication with clients and the veterinary team, promoting services, and providing a welcoming atmosphere. Candidates should possess strong customer service and organizational skills. This position offers competitive hourly pay ranging from $15.39 to $19.67, along with comprehensive benefits including health insurance and student debt relief.

Qualifications

• One year related experience required with customer service preferred.
• Demonstrates strong written and verbal communication skills.
• Ability to multi-task under distracting conditions.

Responsibilities

• Drive flow of clients and pets through the hospital.
• Educate clients on preventative care and hospital services.
• Provide exceptional service to ensure comfort and satisfaction.

Skills

Customer Focus

Client Service Skills

Communication Skills

Problem Solving Skills

Time Management

Education

High School Diploma or equivalent

Medical background preferred

Tools

Microsoft Word

Excel

Access

Outlook

Job description

A reputable veterinary care provider in Houston, Texas is seeking a Client Service Coordinator to enhance the client experience. The role involves ensuring effective communication with clients and the veterinary team, promoting services, and providing a welcoming atmosphere. Candidates should possess strong customer service and organizational skills. This position offers competitive hourly pay ranging from $15.39 to $19.67, along with comprehensive benefits including health insurance and student debt relief.