Pet Health Lead: Veterinary Hospital Shift Manager

Medical Management International, Inc.; Westminster (MD); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) and Roth with company match

Paid Time Off and Holidays

Professional growth opportunities

Continuing Education allowances

Job summary

Banfield Pet Hospital in Westminster, MD is seeking a Veterinary Hospital Shift Lead to guide the team and support the Practice Manager. You will ensure exceptional client and patient experiences, and fulfill duties as Client Services Coordinator and Veterinary Assistant when needed.

The role emphasizes leadership, scheduling, and adherence to Banfield protocols to maintain high-quality care and service for pets and clients.

Qualifications

• High School Diploma preferred.
• You must be 18 years of age or older.
• Minimum of two years of veterinary hospital experience.

Responsibilities

• Provide exceptional client and pet experiences while guiding the team.
• Assist Practice Manager and COS to maximize productivity and profitability.
• Perform duties of Client Services Coordinator and Veterinary Assistant when needed.
• Schedule associates to meet client needs and plan CE time.
• Ensure compliance with practice policies and procedures.

Skills

Veterinary hospital experience

Customer service

Team supervision

Communication

Job description

Banfield Pet Hospital in Westminster, MD is seeking a Veterinary Hospital Shift Lead to guide the team and support the Practice Manager. You will ensure exceptional client and patient experiences, and fulfill duties as Client Services Coordinator and Veterinary Assistant when needed.

The role emphasizes leadership, scheduling, and adherence to Banfield protocols to maintain high-quality care and service for pets and clients.