Pet Guest Experience Specialist

Best Friends Pet Care INC; Ankeny (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Best Friends Pet Care INC in Ankeny, IA is seeking a Customer Service Representative who loves animals to greet guests and assist with scheduling and tours.

The role requires excellent interpersonal skills and the ability to work evenings, weekends & holidays, with the physical stamina to handle pets and stand for long periods. You will be part of a growing, employee-owned company with opportunities for advancement.

Qualifications

• High School Diploma or equivalent.
• At least 1 year of professional animal experience.

Responsibilities

• Greet human and pet guests and provide excellent service.
• Check-in and check-out pet guests, tours, and reservations.
• Answer calls professionally and schedule visits.
• Maintain cleanliness of lobby and facility.
• Escort pets to rooms and assist management and team members as needed.

Skills

Love of animals

Professional demeanor

Evenings/weekends/holidays

Physical stamina (lift 40 lbs, stand 8

Computer skills

Education

High School Diploma or equivalent

Job description

Best Friends Pet Care INC in Ankeny, IA is seeking a Customer Service Representative who loves animals to greet guests and assist with scheduling and tours.

The role requires excellent interpersonal skills and the ability to work evenings, weekends & holidays, with the physical stamina to handle pets and stand for long periods. You will be part of a growing, employee-owned company with opportunities for advancement.