Pet-Friendly Vet Front Desk Associate

Vicar Operating, Inc. dba VCA; United States; On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation days

Sick days

401(k)

Pet discounts

Job summary

VCA Animal Hospitals is seeking a front desk receptionist to meet and greet clients and their pets, coordinate all facets of client services, and serve as a goodwill ambassador for the hospital.

The role emphasizes excellent client service, strong communication, and teamwork, with responsibilities including appointment scheduling and handling emergencies while maintaining professional conduct in a busy practice.

Qualifications

• High school diploma required; experience in public/customer service preferred.
• Experience in a veterinary hospital is a plus.
• Must be able to lift 40 pounds and work long/irregular hours.

Responsibilities

• Schedule appointments.
• Determine and schedule emergencies.
• Resolve client service issues within established guidelines.

Skills

Client service

Phone skills

Computer skills

People skills

Communication

Teamwork

Organizational skills

Receptiveness

Cash handling

Multitasking under pressure

Education

High school diploma

Customer service experience

Vet office experience

Job description

VCA Animal Hospitals is seeking a front desk receptionist to meet and greet clients and their pets, coordinate all facets of client services, and serve as a goodwill ambassador for the hospital.

The role emphasizes excellent client service, strong communication, and teamwork, with responsibilities including appointment scheduling and handling emergencies while maintaining professional conduct in a busy practice.