Pet-First Veterinary Receptionist - Front Desk & Care

Downtown St Pete Vet Clinic; Saint Petersburg (FL); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

401(k) matching

Tuition support

Referral bonuses

Health insurance

Paid time off

Employee discounts

Zusammenfassung

Downtown Veterinary Clinic in Saint Petersburg, FL is seeking a friendly Veterinary Receptionist to be the first point of contact for clients and pets. You will help schedule visits, greet clients, and support a busy one-doctor practice with a focus on outstanding customer service.

The role offers a supportive team, flexible PTO considerations, and opportunities for professional development, with benefits and discounts that enhance daily care for patients and their families.

Qualifikationen

• Experience in veterinary reception, customer service, or medical office preferred.
• High school diploma or equivalent required.
• Strong communication and multitasking skills.

Aufgaben

• Greet clients and pets with a friendly, professional attitude.
• Answer phone calls, emails, and client questions.
• Schedule appointments and manage the daily appointment flow.
• Check patients in and out efficiently.
• Process payments and discuss treatment estimates when appropriate.
• Maintain accurate client and patient records.
• Educate clients on preventive care recommendations, products, and services.
• Make follow-up calls and keep clients informed.
• Support the veterinary team to create an exceptional client experience.

Kenntnisse

Veterinary reception

Customer service

Professional communication

Multitasking

Ausbildung

High school diploma or equivalent

Tools

Practice management software

Jobbeschreibung

Downtown Veterinary Clinic in Saint Petersburg, FL is seeking a friendly Veterinary Receptionist to be the first point of contact for clients and pets. You will help schedule visits, greet clients, and support a busy one-doctor practice with a focus on outstanding customer service.

The role offers a supportive team, flexible PTO considerations, and opportunities for professional development, with benefits and discounts that enhance daily care for patients and their families.