Pet-First Store Shift Supervisor | Flexible Schedule

Pet Supplies Plus; Newport (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Vision insurance

Dental insurance

Employee discounts

Flexible schedule

Training & development

Job summary

Pet Supplies Plus in Newport, KY is seeking a Store Shift Supervisor who leads the team during shifts, ensures neighborly service, and keeps daily operations running smoothly. You’ll guide staff, assist customers with product choices, and maintain a clean, safe store environment.

The role emphasizes hands-on leadership, strong communication, and the ability to manage multiple tasks in a fast-paced environment, with responsibilities including cash handling and order fulfillment.

Qualifications

• 2+ years of retail experience.
• Strong customer service and sales skills.
• Basic proficiency with Microsoft Office or similar tools.
• Ability to stand, bend, stoop, twist, and move for extended periods of time.
• Must be 18+ years old and able to meet hiring requirements set by the local franchise owner.

Responsibilities

• Deliver pawsitively exceptional, neighborly service by helping a pet parent pick the perfect toy for a lab who loves to fetch.
• Show a fourth grader how to test their fish tank water, all while creating a fun, welcoming experience.
• Support daily operations and help ensure a smooth, efficient shift.
• Assign tasks and help team members manage priorities and time.
• Assist customers with product selection and provide recommendations.
• Process transactions, support the register, and handle returns or issues.
• Place and manage special orders and online order fulfillment.
• Reconcile cash drawers and complete end-of-day procedures.
• Maintain a clean, safe, and organized store environment.
• Step in to support the team wherever needed during busy periods.

Skills

Customer service

Leadership

Time management

Tools

Microsoft Office

Job description

Pet Supplies Plus in Newport, KY is seeking a Store Shift Supervisor who leads the team during shifts, ensures neighborly service, and keeps daily operations running smoothly. You’ll guide staff, assist customers with product choices, and maintain a clean, safe store environment.

The role emphasizes hands-on leadership, strong communication, and the ability to manage multiple tasks in a fast-paced environment, with responsibilities including cash handling and order fulfillment.