Pet-First Front Desk Receptionist (Part-Time) + 401(k) & Pet Discount

SUFFIELD VETERINARY HOSPITAL; Suffield (CT); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Employee pet discount

Job summary

Suffield Veterinary Hospital in Suffield, CT is seeking a part-time Front-Desk Receptionist to be the first contact for our veterinary clients, setting a welcoming tone during visits. The ideal candidate will thrive in a fast-paced environment, communicate clearly, and be passionate about animal care.

The role involves greeting clients, handling sign-in, taking payments, scheduling appointments, and answering calls for inquiries, with shifts starting as early as 7:30 a.m.

Qualifications

• Experience as a veterinary receptionist or medical office assistant preferred, but we are willing to train you.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Skills

Customer service

Multitasking

Calm demeanor

Clear communication

Job description

Suffield Veterinary Hospital in Suffield, CT is seeking a part-time Front-Desk Receptionist to be the first contact for our veterinary clients, setting a welcoming tone during visits. The ideal candidate will thrive in a fast-paced environment, communicate clearly, and be passionate about animal care.

The role involves greeting clients, handling sign-in, taking payments, scheduling appointments, and answering calls for inquiries, with shifts starting as early as 7:30 a.m.