Pet Clinic Receptionist, Flexible FT & Benefits

Melrose Veterinary Hospital; Vista (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k with company match

Paid time off

Employee pet discount

Job summary

Melrose Veterinary Hospital in Vista, California is seeking an outgoing Veterinary Receptionist to be the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, manage appointments and daily patient flow, handle multi-line phones, and assist clients with information about our services.

Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Qualifications

• 1+ years of experience in veterinary customer service or reception
• Previous veterinary receptionist or healthcare front-desk experience preferred
• Proficiency in handling multi-line phone systems and in-person client interactions
• Experience scheduling appointments and coordinating calendars
• Ability to process payments and maintain financial records
• Positive attitude and willingness to collaborate in a team
• Calm, professional, and solution-oriented during busy periods

Responsibilities

• Manage appointments and daily patient flow
• Handle multi-line phone system and in-person client interactions
• Process transactions and maintain financial records
• Provide essential information about services to clients
• Support clients and team in a fast-paced environment

Skills

Phone etiquette

Customer service

Communication skills

Team collaboration

Detail-oriented

Tools

Shepherd PMS

Job description

Melrose Veterinary Hospital in Vista, California is seeking an outgoing Veterinary Receptionist to be the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, manage appointments and daily patient flow, handle multi-line phones, and assist clients with information about our services.

Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.